A typical company's Xcalibur installation consists of a web based back-end server, several mobile handheld devices running Xcalibur Mobile,
and a few other small programs and services to handle printing, and mobile upgrades.
Xcalibur is offered as a hosted application or, software as a service (SaaS).
Hosted applications are far more simple to implement into an organization because...
- Xcalibur Server is entirely web based
Any computer that can run a modern web browser, can run Xcalibur. Since
there is nothing to install on the workstations, you don't need the latest hardware.
- No huge upfront purchase price
Your Xcalibur service is billed on a monthly basis by how many users you have. One fee per user, regardless if you are a one man shop or have hundreds of reps.
- No further infrastructure investment
Xcalibur is hosted on our servers. There is no need to buy an expensive server, firewall, backup batteries, etc.
- No additional software needed
You will not need to purchase any licenses for the operating system or database servers.
- Installation and configuration handled by the experts
Since mobile users connect to your database server,
there are complex requirements when configuring your firewall. Riverport
handles all the configuration for you, there is no need to access your
local network, everything is hosted at Riverport's data center.
- We're wired for speed
Mobile users connecting to Xcalibur won't be dependent on your existing office internet connection, so there is no need to upgrade,
they'll be connecting to your database via our data center's T3 connections.
- No administrative training
Riverport handles all the database backups, recovery plans, server maintenance.
We also handle the installation of Xcalibur Server upgrades, and coordinate the deployment of updated Xcalibur Mobile software. There is no need for
on site IT assistance.
We treat your data with as much sensitivity as you would. Riverport Networks does not access, or use your data for any reason other than
supporting your specific Xcalibur installation.
We provide and sign non-disclousure agreements prior to activating your installation,
and to further attest, we have seven years worth of history (and counting) with our
loyal customers.
No, if you desire, we will provide you with ODBC access to your database, in order for you
to use other tools such as Microsoft Access, or Excel. Also, we can assist you with setting up a "mirrored" database at your location,
if you have additional reporting requirements.
Your data is automatically backed up every night. In addition, data backups can be provided to you via CD or DVD on an as needed basis.